31. The World's Largest Pet Walk and Affordable Pet Insurance

Disclaimer: Our podcast is produced as an audio resource. Transcripts are generated using speech recognition software and human editing and may contain errors. Before republishing quotes, we ask that you reference the audio.

00:00:00:03 - 00:00:14:14
Voice Over
Pets add life. Your guide to the latest in pet trends, products and the joy of the human animal bond with Kristen Levine and Chris Bonifati powered by the American Pet Products Association and Dog TV.

00:00:14:16 - 00:00:29:01
Chris
Welcome back, everybody, to another episode of the Pal podcast I Am Chris Bonifati. Today one of your co-hosts, joined, as always, by the professional posh and prepared Kristin Levine. Kristen, how are you doing today?

00:00:29:03 - 00:00:33:16
Kristen
I'm great, I'm great. How is your birthday? You just had a birthday a couple days ago.

00:00:33:18 - 00:00:55:13
Chris
I did, yeah, I am now officially 32, which makes me, as in, in terms of all my little nieces and nephews, I'm old, I'm officially old. But I got to celebrate it in Italy with my beautiful wife, who is, still young and full of youthful vigor. And I am. I'm exhausted. What can I say?

00:00:55:15 - 00:00:58:14
Kristen
I was going to say you probably still have jet lag.

00:00:58:16 - 00:01:17:05
Chris
I'm. I'm jet lagged. I'm tired, but I'm fulfilled at the same time. I feel like whenever you go to Europe, there's sort of like this interesting thing where there's a vacation and there's an adventure, right? Where vacations, like, you don't really do anything. It's on a beach, you relax, you drink pi ties, and then there's adventures where it's like, let's squeeze.

00:01:17:05 - 00:01:35:06
Chris
Like we're going to this really cool place to squeeze as much as we can out of it. We have in between her, where we went to Amalfi and Capri and things like that, where it was like vacation, but at the same time it's like, well, who knows if we'll ever even come back here. So we got to really try to see as much as we can.

00:01:35:08 - 00:01:37:15
Chris
So I am exhausted yet fulfilled.

00:01:37:17 - 00:01:45:19
Kristen
Well, I'm glad that you took a little, took a little time to just relax and did a jam pack every single, you know, day because that that it's. Yeah, it's very exhausting.

00:01:45:19 - 00:01:57:13
Chris
And it for me, which is why we used a travel agent. And I highly recommend it for all you millennials and Zoomers out there who don't know what a travel agent is. You call them and they make a vacation for you.

00:01:57:15 - 00:01:59:22
Kristen
They plan every beautiful thing.

00:02:00:00 - 00:02:07:09
Chris
They plan the whole thing and you pay them and then you don't have to plan it yourself. It was spectacular. It's really special.

00:02:07:09 - 00:02:25:04
Kristen
Well, nothing's changed since you, came back from Italy. We still do two stories, two guests, two products and two questions from our listeners here on the Pet Satellite podcast. And, I'm excited just to share my story this week. So, yeah.

00:02:25:04 - 00:02:32:08
Chris
Well, then let's let's wait no further. Let's wait here and let's jump right into story time.

00:02:32:10 - 00:02:36:16
Voice Over
Kristen and Chris present story time.

00:02:36:18 - 00:02:58:19
Kristen
Okay, so I just thought this was such a cute, funny story, especially since, you know, we did a live show from Las Vegas few weeks back and, I came across this story. It said the headline was Las Vegas Dog returned for napping too much. So this dog is this is Duke. Duke is a four year old dog.

00:02:58:19 - 00:03:23:07
Kristen
He was returned to a Las Vegas animal shelter for being too boring. So, I mean, shortly after they, adopted him, they brought him back and just said he lays on the couch all day. He doesn't come to the door to greet us when we come home. So they return him to the shelter. But, the good news is, that, he quickly found this went out on social, and just as you can imagine, went viral.

00:03:23:12 - 00:03:40:20
Kristen
And Duke quickly found a new foster home. And he's actually probably been adopted by now by that foster family. But I just, you know, everybody, of course, on social media was defending Duke and saying that he's the perfect dog. I mean, maybe the family was super boring and he was just unimpressed. So, yeah, I thought that was.

00:03:40:20 - 00:03:57:07
Chris
I'm a I'm a Duke defender. I firmly believe that Duke was right this entire time. Sometimes it's nice to just chill. I mean, it's Vegas, it's hot. It's the desert. What do you want? What do you want him to do? Like exactly. To do. Like if you don't give him a reason to get excited when? When you come home.

00:03:57:07 - 00:04:04:02
Chris
Well, I mean, what is he's gonna jump off the couch and do backflips just because he managed to unlock a door, big wolf.

00:04:04:04 - 00:04:12:21
Kristen
Exactly, exactly. I know a Duke is the kind of dog that, everybody would love to adopt. Just chill. Chillaxing. You know? And, I'm just.

00:04:12:21 - 00:04:33:00
Chris
I would, So I've always said that, you know, I wouldn't make a good dog owner. I just don't have that type of energy, especially in the morning. But if somebody could guarantee me a Duke, I think I could manage that, like I, you know, just guarantee this dog will match your lazy energy. Yeah, I think I can handle that.

00:04:33:02 - 00:04:36:07
Kristen
Oh my goodness. All right. What's your story today?

00:04:36:09 - 00:04:57:18
Chris
Yeah. My story also involves a dog. So this is out. This is a story out of LA. And I don't know if you have ever done hikes in LA County where, you know, it's like mostly dirt and it's still hot. It's like basically desert, but you kind of go up the switchbacks up the, the hills of of Los Angeles.

00:04:57:20 - 00:05:29:01
Chris
Okay. So, this was a three mile hike that this group was doing. And they get to the summit and there is a uncolored, unleashed German Shepherd. Who has an empty water bowl next to him, was not being very verbal, was not moving, and just seemingly exhausted, dehydrated and stuck. So this group of hikers, recognizing that this was a sunset hike, they're probably going to be the last people coming up, for the day.

00:05:29:03 - 00:05:51:01
Chris
They tried to, you know, get, you know, encourage the dog to walk with them. He wouldn't move, but he was like, you know, he's falling apart. He was exhausted. Yeah. So they ended up taking a blanket out of one of their bags and laid the blanket down, got the dog to go in the blanket and ended up carrying this dog down like, oh, like a blanket parachute.

00:05:51:03 - 00:06:12:01
Chris
Wow. I'll keep this in the show notes because there's a there's obviously a video that goes with this of the group carrying the dog down. The dog was brought to the, brought to the vet and ended up being fine, just exhausted, hadn't slept, dehydrated. You know how German Shepherds could be with the hyper vigilance? She focused her and all that.

00:06:12:01 - 00:06:34:14
Chris
Her ended up being fine. Brought to a non kill shelter. And, the group. This is, as of the time, the story was written. The group was trying to decide if somebody within the group wanted to adopt the German Shepherd, who is who is still, un named, but there's a picture of him back, in his new foster home.

00:06:34:14 - 00:06:49:13
Chris
So he did end up in a foster home. There's a new foster home, all nice and relaxed, and a big, warm blanket with a bone. So it's a it's a happy story, but great on these people for, being innovative and not letting, this dog stay up on that mountain on their own.

00:06:49:15 - 00:07:01:01
Kristen
Yeah. Finding a way to get him down to safety. That's that's a good story. But, yeah, I wonder how did you got. I wonder how he ended up there by himself with no collar and a leash. Like, isn't anybody looking for him?

00:07:01:03 - 00:07:04:09
Chris
I to me, it reads like he was abandoned up there.

00:07:04:09 - 00:07:05:00
Kristen
Yeah.

00:07:05:02 - 00:07:14:18
Chris
Like. Yeah. Somebody brought him up the mountain and left him there on purpose, which is awful. But it's good to know that he is now in a home where he is very much so wanted.

00:07:14:20 - 00:07:16:01
Kristen
Wonderful.

00:07:16:03 - 00:07:20:04
Voice Over
Beyond the leash, exploring the untold stories of pet, passion and profession.

00:07:20:04 - 00:07:42:18
Chris
And joining us now is Tracy Pryor, who's an enthusiastic advocate for health and well-being, serving as a key organizer for the world's largest pet walk. As a representative of this annual event, Tracy works closely with pet partners to encourage pet owners and communities to get active while raising funds for the Therapy Animal program.

00:07:42:20 - 00:08:04:09
Chris
This year marks the seventh annual World's Largest Pet Walk, happening on Saturday, September 28th, where participants are invited to walk any distance, at any time and in any location. How convenient. Tracy's dedication to promoting the health and benefits of walking with pets, while also supporting a cause that brings joy and healing to those in need, is truly inspiring.

00:08:04:09 - 00:08:08:08
Chris
Tracy, thank you so much for taking the time out of your day to join us on the show today.

00:08:08:13 - 00:08:12:17
Traci
Thank you so much for having me and allowing me to talk a little bit about this great event.

00:08:12:19 - 00:08:21:04
Chris
Yeah, so let's just jump right into it, give us the basic rundown of the world's largest pet walk and what it entails.

00:08:21:06 - 00:08:53:22
Traci
Yeah that's great. Thank you. The World's Largest Pet Walk is a national signature event for partners, and pet partners is really the leading therapy animal organization, a nonprofit organization in the country. We have thousands of passionate handlers which are humans that, alongside their therapy animals, go out into the community and share unconditional love. They're going to hospitals, nursing homes, veterans centers, schools, hospice, anywhere someone could benefit from the love, comfort, stress reduction that therapy animals provide.

00:08:54:04 - 00:09:13:07
Traci
And so the world's largest pet walk is a way to celebrate that the health benefits of being active with our pets, and also raising money that will go to help us to recruit additional therapy animal teams to make millions of visits across the country and the world. The event is going to be like, yeah, yeah, we're excited about it.

00:09:13:12 - 00:09:35:21
Traci
This is a great event because even if you have an animal that may be not suitable to the therapy animal. So for example, me people often assume that since I work for pet partners, I my dog is well behaved and well suited to be a therapy animal. He's sleeping right beside me right now. He's a basset hound. He's not, he's probably not going to be a therapy animal, but I want to be able to support, what we're doing.

00:09:35:21 - 00:09:48:06
Traci
So this is a great way that folks that want to support the therapy animal program and the human animal wants to be active and volunteer with pet partners. So wherever you are, whatever you want to. Yeah.

00:09:48:08 - 00:10:00:09
Kristen
Yeah, I was just going to say I think that is what is most unique and super cool about this pet walk. Is that it's not at a specific location, right? You can participate from wherever you are.

00:10:00:11 - 00:10:22:23
Traci
Yes. That's true. So really, when we say the world's largest pet walk, it's because pet parents from across the country in the world can sign up online. You can go to pet partners, talk and learn all about it. Most people will choose to walk on Saturday, September 28th, as Chris mentioned. But really, any time you know, you can walk whatever distance you can walk, alone.

00:10:22:23 - 00:10:43:11
Traci
Like I seen a lot of our folks that sign up and they just go on a great nature hike with their pet, or they walk around the block. That's about as far as Frisco, my 11 year old back to camp. And also we go around the block. But some people gather with family members or friends. We've had handlers get together that all visit at the same facility, and they lead a walk, like at the nursing home where they visit.

00:10:43:14 - 00:11:05:02
Traci
We've had classrooms participate, walking alongside, cherished family pets or therapy animals go through their reading program with them. And it's also open to all types of that. So we've had dogs, we've had people carry little animals in their walking strollers, you know, it's it's just really, really fun. So that is flexible and that you decide what works best for you.

00:11:05:08 - 00:11:27:05
Traci
So if you want to take it slow and maybe have a more, quiet walk with just a couple of pets, that's fine. If you want to gather with your community or your colleagues, that's great too. We've seen a lot of interest the last few years in corporate teams forming walk teams, because a lot of companies want to show that they are enjoying and appreciative of the human animal bond, and this is a great way to do it.

00:11:27:05 - 00:11:47:11
Traci
So we've had a lot of companies, Wellness Pet Company is one of our sponsors. They always get a huge group together. Up in the northeast, Blue Shield of California. They've had hundreds and hundreds of folks get together to walk with their their pets to support pet partners. So it's really flexible. It's really fun. And you can make it work for you.

00:11:47:16 - 00:12:06:23
Chris
And this year, the APA team here in Stamford has, set up our own page and will be participating in the Pet Walk. I don't think Tiger is fit, for a walk. She she has now started to meow for me to bring her downstairs. So I don't think tigers.

00:12:06:23 - 00:12:07:14
Traci
You're a cat?

00:12:07:14 - 00:12:14:16
Chris
She's my cat. Yeah, she's 21 years old. So I don't think she will be walking, but others are.

00:12:14:18 - 00:12:15:23
Traci
And walk around your yard.

00:12:15:23 - 00:12:23:12
Chris
Yes. And maybe. Maybe some of that. But there are other pets in my in my life who could who could use a good walking. So I think we'll stick with that.

00:12:23:14 - 00:12:40:03
Traci
Yeah. You mentioned so your team was able to sign up. You can sign up as an individual online, or you can sign up at the team. And when you do that, you can put in photos of your team. You can, share what you're doing, why you're doing it. You can share updates. You can track your miles, you can win some great prizes like we have.

00:12:40:06 - 00:13:02:22
Traci
You know, as folks raise different amounts of money, they can earn pet bandanas, t shirts and other great things. We do lots of awards and shout outs to folks doing creative things. We try to have our walkers inspire one another, so when we see something really cool going on in one place in a country, we always share it with the rest of the folks that are planning events or planning gatherings, to make sure it's creative and fun.

00:13:03:00 - 00:13:15:16
Kristen
Speaking of inspiring other walkers, Tracy, can you think of any heartwarming stories from previous walks that that really kind of demonstrate how the walk and raising money for pet partners impacts the community?

00:13:15:18 - 00:13:39:23
Traci
Yeah, it's just always so great when we see our communities come together. And oftentimes people use that time to gather with folks that have had direct benefits from pet partners. So whenever I see folks coming together where it may be therapy animals and people with their pets, you always hear people telling stories. You always hear people say, I'm doing this because I remember when my son was in the hospital and he was sick.

00:13:40:04 - 00:13:57:17
Traci
The brightest point of his day was when the therapy animal from pet Partners came to visit. You know, it's sometimes when these challenges that are happening, whether it be you're away from home because you're in a hospital because you're sick, you're facing a health challenge. It's a big you know, it's a big challenge. It's extremely stressful. It's a hardship.

00:13:57:17 - 00:14:20:16
Traci
And sometimes it's amazing that something as simple as ten minutes with an animal can brighten your day, make you feel more connected, less stressed. So our handlers understand that, you know, they can't fix everything, but they can certainly brighten someone's day and bring a little joy not just to the patients, but to their families and to the staff there.

00:14:20:21 - 00:14:46:15
Traci
So I think the most powerful thing is when you just hear the natural conversations of gratitude that happen when folks get together, they're sharing stories of the ways that their own lives have been impacted, by therapy animals in their community. But also, it's just great to see people out there being active and healthy with their pets. We all know that there are so many health benefits to walking with our pets, and we walk more because we have pets.

00:14:46:21 - 00:14:59:23
Traci
And so this is a day to also raise awareness of that, to just say, get out there and walk the active, be active together. It's good for you, it's good for your animals, and it's great when we gather together with friends doing something positive.

00:15:00:01 - 00:15:16:03
Chris
Yeah, it turns out walking is really, really good for you. And who knows, maybe you'll go out on the 28th and you'll discover you really got a knack for. Or you'll find a really cool trail somewhere that you didn't know is near your home. So it's always fun to get outside. Take it from a vampire like myself.

00:15:16:03 - 00:15:39:23
Chris
Sometimes it is nice to go outside and take a stroll. But I think it's awesome what you guys are doing with these therapy animals. And I think it's really cool that as a society, we've found more and more places to inject animal therapy. For example, a lot of the college campuses now have like during finals week, basically like a therapy animal petting zoo.

00:15:40:04 - 00:16:01:11
Chris
Or you could go in and just hold a fluffy animal for about 10 to 20 minutes as sort of feel the weight of the world, sort of just relax and lift off of your shoulders. And Chris and I have shared a lot of stories on this show about, unique ways that therapy animals have been, utilized in, in different communities.

00:16:01:11 - 00:16:14:01
Chris
So I think it's really great what pet partners are doing. So how exactly, does the world's largest pet walk support the kind of important work that Pet Partners is trying to achieve?

00:16:14:03 - 00:16:37:09
Traci
Yeah. Great question. And I'm so glad you've kind of recognized all of these different populations that are being served by these types of programs. Pet partners, therapy animals are going out, whether it be preschoolers learning to read with I read with me program or our crisis response program when it's when our handlers go into communities after they've been affected by unexpected tragedies like school shootings or natural disasters.

00:16:37:09 - 00:16:56:19
Traci
To our Walk with me program, where we go into oftentimes like senior care communities, where maybe they're having a hard time keeping folks up and active. Hey, would you like to go out and walk with a mini horse or golden retriever today might be a little bit more fun. And so what we do with the world's largest pet walk is we raise funds first and foremost.

00:16:56:21 - 00:17:28:12
Traci
At Pet Partners, we work really hard to recruit our handlers, to educate them, to provide ongoing support, to provide their liability insurance so that they can go into these facilities to connect them with the facilities they're seeking visit to. All the funds raised are invested back into our therapy animal program. With Covid, you know, a lot of our like a few year period is in a significant part of the animal's life, you know, so a lot of our therapy animals kind of retired during that time and or passed away during that time.

00:17:28:15 - 00:17:53:09
Traci
And so we saw a reduction in our therapy team just at the same time that society and facilities were opening back up. We saw a huge spike in the number of requests for visits to kind of overcome this isolation and loneliness that people had been facing for such a long time. So one of the big things we're working on now is, building back up that therapy animal program team count to where we were before the pandemic, so that we can meet this need.

00:17:53:13 - 00:18:00:17
Traci
And so all of the fundraise will go directly into this program, investing back into communities all across the country.

00:18:00:19 - 00:18:17:17
Kristen
Well, I can't think of a better reason to get out on Saturday and walk with your what? Your animal with their friends with. You know, your cat Chris. Maybe. Right. Where can we send folks, online to just sign up or just to get more information?

00:18:17:19 - 00:18:35:23
Traci
Yeah, you can go to Pet partners.org. Right on the homepage is the link to sign up for the walk. Also to find out more information. Maybe some folks might want to consider becoming a therapy animal handler themselves. So go to that site. You can learn all about the world's largest, also about the program and the ways we're touching lives all across the country.

00:18:36:01 - 00:18:55:09
Chris
Awesome. I'll definitely be checking it out. Tracy, thank you so much for your time today. Everybody listening head on over to that website. Go ahead and sign up. Even if you just walk half a mile, even if you just walk your old cat around in your yard, any participation, any amplification and any monetary support is much appreciated.

00:18:55:09 - 00:19:00:06
Chris
So, thank you, Tracy, and thanks for everybody, listening for checking this out.

00:19:00:08 - 00:19:04:15
Traci
Thanks, Chris. Thanks, Chris. Then.

00:19:04:17 - 00:19:19:07
Kristen
You know, I love that the the walk is all about like, choose your own adventure. Choose what works for you. I used to back in the day when I worked for the SPCA in Tampa. We had a pet walk, but you you had to be there physically, in person. And that left a lot of people out who couldn't.

00:19:19:07 - 00:19:38:18
Kristen
You know, if you had a dog that wasn't socialized or, you know, or you couldn't make it that day or that time, you know, you were just out for the walk. But this is such a smart way to approach, a dog walk. And it's also probably why they can call it the world's largest dog walk, because you can literally, literally participate from anywhere at any time.

00:19:38:20 - 00:19:54:01
Chris
It might be cheating. I'm not sure. I'm not sure on the technicalities of it might be cheating. But, you know, one of the things I love about stuff like this is getting on to the socials and like looking at the hashtag and seeing all of these other people and the way that they, have decided to celebrate.

00:19:54:01 - 00:20:23:01
Chris
And I've talked about it before, just the the breadth and, depth of experience in the pet industry can be so vibrantly different depending on where you are, who you are, what kind of animal you have. And it's pretty amazing to. Okay. And joining us now is Miles Thorsen, the CEO and co-founder of Odin Pet Insurance, a company that's revolutionizing the pet insurance industry by offering flexible and affordable coverage options for pet owners.

00:20:23:03 - 00:20:49:12
Chris
With a background in business and a passion for pets, Miles recognized the need for a pet insurance solution that was both comprehensive and accessible. Under his leadership, odious quickly grown to become a trusted name in pet insurance. Known for its customer centric approach and commitment to making pet care affordable for all, Miles dedication to innovation and transparency in the insurance industry has earned Odie a loyal customer base and widespread recognition.

00:20:49:14 - 00:21:04:03
Chris
And believe it or not, September is actually National Pet Insurance Month. So it's a great time to get educated. It's great to have Myles here to talk about some of the ins and outs of the industry. So Myles, thank you so much for hopping on the podcast and joining us today.

00:21:04:05 - 00:21:07:18
Miles
Thank you guys for having me. Yeah I really appreciate it and excited to be here.

00:21:07:20 - 00:21:23:18
Chris
So we'll go right off the bat here. And you know kind of do a little bit of a background or so. You know, coming from a business background, how do you sort of, identify the need for better options in pet insurance and sort of what made you take that initial step forward to get getting Odie started?

00:21:23:20 - 00:21:41:23
Miles
Yeah. So on a on a personal note, I mean, I grew up in the insurance business, I've, I've had the good fortune of working alongside my family across a lot of different verticals, in the, in the property and casualty space. And that's where, you know, pet insurance falls, in terms of, you know, the regulatory side of our business.

00:21:42:01 - 00:22:12:02
Miles
And, so, you know, a pretty extensive background in identifying, underserved markets or, niches of our industry where, you know, we feel that there's, improvements to be had, whether that's, you know, better underwriting or, better distribution or, you know, a combination of the two and, yeah, you know, my, my wife and I, we were looking at pet insurance for our own two dogs a number of years ago, you know, as they were kind of getting into that, that middle aged, middle age group of of of pet, pet age.

00:22:12:04 - 00:22:35:18
Miles
And we just felt that, you know, we were a little underwhelmed with what was in the market. And then we started, you know, just taking a very curious approach to, you know, hey, what else is out there? Why are there so, you know, such limited options here in the US? When, you know, the pet humanization trend is, is is exploding, you know, why is the insurance side of this, pet ownership.

00:22:35:18 - 00:22:56:08
Miles
So, you know, so far behind. And so, really just started to understand that, you know, hey, there's, there's some missed opportunities here in terms of, how folks are going about, pricing their, their coverage, how they're going about determining, you know, what is the most competitive coverage and what the consumers are really looking for and what really is value proposition.

00:22:56:08 - 00:23:21:02
Miles
And, and, you know, we just felt that we could, make some make some improvements on, more proactively putting the coverage in front of people and helping address what we believe is, you know, a pretty, large educational barrier. And, and then from there, you know, just providing to your point, more, more comprehensive coverage at a more accessible price point.

00:23:21:02 - 00:23:40:17
Miles
We feel like, you know, right now there's really, you know, 3% of the US population carries pet insurance. And that was really what we decided to go after the most was how do we attract new people into the space versus just trying to compete, you know, and take clients from somebody else. You know, we we want to make the market bigger.

00:23:40:17 - 00:23:51:00
Miles
We want to make it more accessible. So that's how we, that's how we got into it. And it's been a, a pretty fun ride. Since I've, we've been at it since 2020.

00:23:51:02 - 00:24:08:23
Kristen
Yeah. So, Miles, you know, it's I'm always amazed when I hear that statistic that 2 or 3% of, of American pet parents have pet insurance. I've had pet insurance for the past 15 years or so for my dogs. What do you think? What do you attribute that to? Is it lack of education? Is it is it affordability?

00:24:08:23 - 00:24:11:03
Kristen
Like what? What are your thoughts around that?

00:24:11:05 - 00:24:29:00
Miles
I think it's it's a combination of a few things of course. Right. You know, you look at countries in Europe that have a much greater penetration rate and there's just different behaviors that we see over there. I think a lot of these European countries are much more used to, kind of what I call, you know, micro insurance.

00:24:29:00 - 00:24:59:06
Miles
You know, they're used to maybe having a standalone policy for their bike, for their expensive camera, you know, for travel insurance, all that kind of stuff. And here in the US, we just don't necessarily have that, that same sort of, behavior built into our culture. But I think that the, you know, millennial and younger generations are becoming have become much more, you know, financially savvy and are looking at, things like pet insurance, you know, as as viable and more meaningful.

00:24:59:08 - 00:25:34:03
Miles
You know, things, things to carry. But really, you know, what we see, I think, is, if I had to just pick one, I'd say that the distribution of pet insurance historically in the US has by large and part been through vet offices. And I think the, you know, the problem with that, while vets are in a great position to provide education and obviously there's that, you know, immediate, use case, right, or potential pain point, when someone's in the vet office to, to consider pet insurance as a viable as a viable product.

00:25:34:05 - 00:25:54:07
Miles
Unfortunately, you know, if they're in the vet office experiencing an actual health event, and they buy pet insurance after the fact, you know, that that condition or that visit is not going to be covered because, you know, most if not all pet insurance, policies here in the US, exclude what we call preexisting conditions.

00:25:54:09 - 00:26:17:21
Miles
And so I think the distribution of the product, almost by definition, minimizes the value proposition. When somebody goes home after a vet visit, buys a plan, and then realizes, oh, what? I thought I was going to get coverage for is actually not going to be covered. So the education needs to happen much sooner in the life span of the pet owner and the pet themselves.

00:26:17:21 - 00:26:30:03
Miles
And so, finding alternative distribution, and addressing that educational barrier before they're in the vet office is, is really, I think the crux of the matter.

00:26:30:05 - 00:26:31:12
Kristen
Like we're doing right now.

00:26:31:14 - 00:26:32:20
Miles
Yeah. That's right. Like right.

00:26:32:20 - 00:26:54:22
Chris
Now, and obviously, vet care costs are skyrocketing. I mean, the cost of living is just skyrocketing. So this is a topic that's more applicable than it's ever been. Specifically, how have you gone about addressing that rising cost while still making sure that the insurance is is a valuable opportunity to the consumer?

00:26:55:00 - 00:27:23:04
Miles
Yeah. I think, again, you know, there's there's a number of things, but, you know, the way our coverage, and pricing works is everything's very modular, very flexible. So instead of sort of pushing a one size fits all, you know, top tier plan with unlimited annual limits and no deductible. And, you know, it's always inclusive of certain coverages, but always exclusive of other coverages.

00:27:23:06 - 00:27:40:11
Miles
We wanted to bring a, again, a much more flexible, option to the table and really allow people to, that are a bit more budget conscious. Or maybe their, their younger, their pets or younger, they don't need all these bells and whistles, but they still need, you know, just core primary, you know, sort of basic coverage.

00:27:40:14 - 00:28:08:16
Miles
We want it to lower that barrier to entry and, and allow them to pick and choose coverage that, you know, fits not only their pets needs, but also, you know, their own financial, needs. And so, you know, I think again, that's that's one of the small steps we're trying to take to broaden the marketplace, bring more people in, you know, and get people exposed to, you know, hey, I can start with coverage for you know, $19 a month versus some, some, you know, large competitors in our space.

00:28:08:16 - 00:28:29:03
Miles
Their plans start 70, 100, $200 a month. And if you're 25 years old, first job and living in New York City, where I'm sitting right now and you adopt a pet, you're probably not going to pay $150 a month for pet insurance. You're just going to go without coverage altogether. And that's that's the exact opposite effect of what we're of what we're looking for.

00:28:29:05 - 00:28:31:00
Miles
Yeah.

00:28:31:01 - 00:28:54:11
Kristen
You know, what am I? I've been advocating for pet insurance for a long time. And one of the things I like to point out to people is that, it really affords you the opportunity to be able to provide the very best care for your pet. If your pet should become sick or injured, and you will no longer have to make decisions about your pet's health care based upon your pocketbook.

00:28:54:12 - 00:29:02:06
Kristen
I mean, that's just to me, that's like the biggest benefit. And, you know, I'm, I'm preaching to the choir here, but. Yeah.

00:29:02:06 - 00:29:26:03
Miles
No, I mean, you nailed it. I mean, in my opinion, this, you know, pet insurance is really it should just become like, part of pet ownership. You don't drive a car without proper coverage, you know, you know, rent an apartment or buy a house without coverage. Because you know, with inflation and, cost of vet care going up and even more and more medical innovation that's occurring, right?

00:29:26:03 - 00:29:45:15
Miles
We can we can extend the lives of our pets and we have pretty, pretty amazing, you know, health care capabilities. But, you know, sometimes there's a big financial, you know, burden to that. So, so just removing that question mark. And, you know, I get this question all the time. Well, you know, I can afford an $8,000 bill.

00:29:45:15 - 00:30:16:20
Miles
What's the big deal? Well, even if you can, like, why would you want to. Right. Why why it take even on that emotional stress, that emotional burden of of having to call your family and say, hey, is this something we should do in terms of, you know, providing the care that your pet needs or not? And so, we have seen that play out quite a bit with folks that otherwise, you know, could afford a, a pretty extensive vet bill, but they're like, you know, it was just so comforting knowing we could just focus on our pet and not have to even think about it.

00:30:16:22 - 00:30:27:13
Chris
Yeah. That's, definitely true because that can be, you know, an impossible conversation where there's right where there's no right answer and you're just picking where you're going to lose. Right?

00:30:27:15 - 00:30:28:05
Miles
That's right.

00:30:28:05 - 00:30:46:01
Chris
So, you know, we've got some listeners out there, obviously, with that statistic, 3% owning pet insurance. We've obviously got some listeners out there who don't have a pet insurance and may maybe wondering where to get started. I mean, me as like a clueless millennial, I get my like, car and condo insurance through a broker, but that's not really an option.

00:30:46:03 - 00:30:59:17
Chris
There's really no person I could call and just say, hey, break it down for me. What are what are my options? So where would you recommend somebody start? Yeah, if they want to learn more, kind of learn about the industry and see what kind of options are out there and work it into their budget.

00:30:59:19 - 00:31:22:07
Miles
Yeah. I mean, historically, you know, we I've talked about the distribution to the vets. And then of course, there's been a large push of, you know, online presence with a lot of pet insurance providers. So there there's a lot of, information out there online. There really is there's amazing blog posts that sort of have a very objective viewpoint on, on coverage and different providers and things like that.

00:31:22:07 - 00:31:45:15
Miles
And oftentimes those, do make recommendations and provide, you know, click through to certain brands. There's online aggregators that kind of, you know, you can get, you know, ten quotes at one time, you know, or you can just kind of, you know, go through, consumer, referrals and, and end up with the brand and, you know, get, get quotes yourself.

00:31:45:17 - 00:32:12:20
Miles
Odie is a bit different. We certainly have our direct to consumer, presence. However, most of, what we've done to date is actually embed our quoting, you know, capabilities and policy purchasing capabilities into, other insurance, experiences or other pet care experiences. And we believe that that really, again, proactively puts the product and some education in front of people.

00:32:13:02 - 00:32:39:02
Miles
So if you're buying renter's insurance through one of our partners and you, check, you know, on your rental application that you do have a pet, we can actually absorb that information and then proactively recommend, you know, our our pet insurance plans. To those consumers. And we do see a large, conversion rate, which is, which is great I think because people are through those partnership scenarios, they're in an insurance mindset.

00:32:39:04 - 00:33:01:17
Miles
Or employee benefits is another big vertical that we focus on. So, you know, there's there's a myriad ways. Again, we are trying to put it in front of people so that they don't have to decide one night, okay, I'm going to sit down and find pet insurance. We want to make it, you know, convenient and, and make it more top of mind when they're making other financial decisions.

00:33:01:19 - 00:33:08:01
Kristen
That's really smart. So it's kind of like bundling that decision with other. That's right. Other insurance decisions. Yeah.

00:33:08:03 - 00:33:26:01
Chris
That's it. Let's say, you know, I think when I was doing some, some research into pet insurance, it's actually funny. My, my little brother just adopted a cat and he asked for some advice. And me being me, I sent him back a dissertation and then his follow up question. Right. Well, what about insurance? And I'm like, crap, I don't, I don't, I don't know.

00:33:26:03 - 00:33:43:17
Chris
So I did some research and I was actually shocked at how affordable, pet insurance can be. So can you talk a little bit about, like, if somebody is really like, I can't afford it, I really can't afford it. Obviously the talking point is, well, if you can't afford that, you're not going to be able to afford the expensive pet bill.

00:33:43:19 - 00:33:52:23
Chris
Vet bill. But what what does a, you know, the lowest tier budget type plan, really get you now? Yes.

00:33:53:01 - 00:34:20:23
Miles
Yeah. So ourselves and a few others have, some accident only plans is typically what they're called. So, you know, it'll address 5,060% of what is likely to happen in your pet's life. Especially younger pets. We tend to see, they'll, they'll, you know, find a nasty habit of of swallowing your socks or getting into the getting into the the chocolate brownie plate on the, on the kitchen table or whatever the case may be.

00:34:21:05 - 00:34:47:15
Miles
So those types of, you know, foreign ingestion or, you know, a friend of ours had, had a corgi puppy with, you know, obviously the short little legs and just sort of a mundane, you know, jump off the couch. And unfortunately, you know, $7,000 later for a fractured leg, was was the case there? So, those accident plans are, I think, great for, you know, someone that's just, like, brand new to pet insurance.

00:34:47:17 - 00:35:14:00
Miles
They're super budget conscious. I mean, those can start, you know, 8 to $10 a month, and oftentimes go up to, you know, $10,000 of coverage and things like that. And then we also have and again, other folks, do as well. Wellness plans or routine care plans. So basically prepaying for a schedule of, of values that, you know, for things that, you know, we're going to come up in that year and your pet's life.

00:35:14:00 - 00:35:38:04
Miles
So, you know, just annual checkups, vaccinations, blood work, flea and tick and heartworm medications and things like that. So I think sort of a combination of, accident plan and a wellness plan or routine care plan is a really phenomenal starting point. And that should keep your, you know, your monthly rate in the $20 ballpark. Right.

00:35:38:06 - 00:36:07:18
Miles
Kind of just depending. Right. So I think I think that's a really phenomenal place to get started. And, you know, then if you want more of the accident, illness coverage, again, ourselves and some others, are starting to offer very basic, you know, $5,000 a year, of coverage, which really, again, lowers that entry point where you're not you're not paying for this unlimited, plan that, is bit more of a marketing strategy.

00:36:07:18 - 00:36:17:18
Miles
And, and they're charging for it. Right. So, it much better to have a few thousand dollars worth of coverage for that emergency versus forgoing it altogether. Right?

00:36:17:18 - 00:36:35:10
Kristen
Yeah. Yeah, that's a great point. Well, excellent timing to have you here for National Pet Insurance Month. Miles, we appreciate you educating us. And, so does Audi offer a direct to consumer, option or. Yeah. And how would you.

00:36:35:12 - 00:36:58:05
Miles
Homepages is get ode.com and you can get our entire, you know, suite of, of products and and customizability of, of all the different coverage features, you know, whether it's, you need prescription coverage or, you know, you want acupuncture and chiropractic care or not, you know, all those different, you know, fun options. And so, yeah, that's definitely available.

00:36:58:05 - 00:37:09:12
Miles
And, and like I said, we also have a number of partners, through the employee benefits vertical and other insurance lines. So you might even come across us, you know, maybe, when you're choosing your own health insurance.

00:37:09:12 - 00:37:34:09
Chris
So there you go. That's absolutely awesome. It's, really astounding to see, how far pet insurance has come. You know, when I was growing up and we had animals, that wasn't even a thought in our mind. So I it's really great that there's folks like yourself out there, watching everybody's back. So, Miles, thank you so much for taking the time out of your day to join us on the podcast, giving us some of that information.

00:37:34:09 - 00:37:47:02
Chris
And I'm sure there's plenty of people listening at home who are, hitting the internet hard right now, trying to find some of those solutions, because I think as soon as you say, like there's coverage options out there for 20 bucks a month, you know, that gets people's, yeah.

00:37:47:04 - 00:38:05:16
Miles
Turning on. And what like I said, whether it's it's with us or with someone else, you know, we do, really believe in, in just expanding the market and providing that education. So I appreciate what you guys do because, it is it is a very valuable service to people with, with pets that I haven't considered it before.

00:38:05:16 - 00:38:07:15
Miles
So thank you.

00:38:07:17 - 00:38:10:10
Kristen
Great. Great to meet you, Miles.

00:38:10:12 - 00:38:12:21
Miles
Thanks, guys.

00:38:12:23 - 00:38:39:21
Chris
It was great having Miles for National Pet Health Insurance Month, which is September every year. There's 179 million pets in North America, only about 1.5 million insured. So, that is a worrying trend. If I ever saw one. So, Miles was great to give us some information. I think, like I said, when people hear how affordable it is, it kind of becomes a no brainer.

00:38:39:23 - 00:38:59:13
Kristen
Yeah, I was really surprised to hear him say they have plans starting at nine, eight, 8 or $9 and even very, very intriguing. So especially, you know, I've been paying a lot more more than that for my pet insurance. But yeah, I think it's great that he's making things more flexible and affordable for for pet owners.

00:38:59:19 - 00:39:02:11
Voice Over
The product of the week.

00:39:02:13 - 00:39:12:10
Chris
All right. So my product of the week, comes from rough wear who we've we've, actually talked about on the show before. They have so many great.

00:39:12:12 - 00:39:14:06
Kristen
I love that brand.

00:39:14:08 - 00:39:38:06
Chris
This is one that my friend uses. They live, they live close to a trail. They have active dogs. And so they use the hitchhiker leash. And the hitchhiker leash is really cool because you wear it as a belt. So you get both of your hands free, which is awesome. Like, that is when you're if you're going to be walking for a long time, you don't want to have to be holding your poop bags and the leash and everything like that.

00:39:38:10 - 00:40:00:04
Chris
You want to be able to grab your water bottle and just have your hands free. It's more comfortable that way. Sarah probably asking, well, how do you control the lead on your little utility belt? Here is a climbing hitch, and a hitch is essentially a, a button or switch. You press know, to lock the rope into place.

00:40:00:08 - 00:40:17:21
Chris
And then on the back of the your utility belt is a pack. So you've got your belt and then the rope. And as the dog goes out, the rope pulls out of the bag. And then how far you want to go, when you want to bring it back in, you unhitch it and you could just run the rope back into.

00:40:17:22 - 00:40:22:12
Kristen
So does it retract? Does it actually like retract like a like retract hard.

00:40:22:12 - 00:40:41:03
Chris
Because it is there's no mechanism in there. But it's like a nice little bag back there. It does if you if you're keen and you know how to Ravel a rope, it's really easy to just throw it right back in there. But it's great. It's got, extra loops if you wanted to clip like a water bottle or the poop bags or anything else, around the belt.

00:40:41:05 - 00:40:45:07
Chris
I consider this to be Batman's utility belt for the avid dog walker.

00:40:45:11 - 00:40:47:20
Kristen
That man had a dog, if that.

00:40:47:21 - 00:40:54:13
Chris
And he does. And some. His name is ace. He's a big, black Great Dane. He has appeared in several comics.

00:40:54:13 - 00:40:56:06
Kristen
Of course, you know, that.

00:40:56:08 - 00:41:20:16
Chris
Hasn't appeared since, I think, 2005. The new Robin. Damian Wayne is really the animal guy. Now. I won't get into that. Anyway. Nonetheless. Nonetheless, it's a great piece of equipment. Retails, right on their website for $65. So a higher end piece. But if you are somebody who's going to be, taking advantage of a long walk, it's it's it's a great, it's a great option.

00:41:20:16 - 00:41:32:09
Chris
They have all sorts of other ones too. So check out the website. They have all sorts of other designs. Find the one that's right for you. And your dog. And that can be found right at Ruff wear.com. Link will be in the show notes as always.

00:41:32:11 - 00:41:51:20
Kristen
That's a good one. That's a good one. I have one that I actually found when we were in Vegas. And I love it. I've already started using two of them for my dog tulip. So two of the most challenging things that dog parents encounter is, Well, the first one is giving their pet medication if they're on a daily medication sometimes.

00:41:51:21 - 00:42:08:05
Kristen
I mean, I'm just probably, you know, a good number of dogs that you can just, like, put it in a pill pocket or something and toss it, and they snap it up. But a lot of dogs don't like to take their medication. They don't like the way it smells. They don't like the way it tastes. And then you end up kind of struggling with your dog to give them the pill.

00:42:08:05 - 00:42:32:00
Kristen
Then sometimes they spit it out when you're not looking. So, so I found this really cool new, innovation and functionality that's by a company called vitality. And it's called Twist and Lick. And it's they make several different versions, their gels that are like, looks like a little deodorant stick, and you twist the bottom wheel and it squirts up this gel out of the top.

00:42:32:02 - 00:42:54:17
Kristen
And the gel comes in a few tasty flavors for dogs, like peanut butter and chicken and bacon. Something like that. I don't remember exactly, but. But what it does is the gel. You put the pill on top of the container, and the gel as you twist it up, surrounds the pill and masks the smell and the taste. And so your dog will just literally lick the gel off the top of the dispenser.

00:42:54:19 - 00:43:18:00
Kristen
And there you go. You've you've easily pilled your dog. They also make a dental gel, which is pretty cool because you know about 80% of dogs over the age of three, I believe it is have some some level of periodontal disease. And from what I read, only 2% of us are actually brushing our dog's teeth because it's just not that easy unless you start when they're really, really young.

00:43:18:05 - 00:43:36:06
Kristen
So the Twist and lick has a dental gel version that you again, you twist the bottom, the dental gel comes out the top. It's I guess tastes yummy because tulip loves it and it creates this biofilm that coats their teeth and gums to protect from plaque and tartar buildup. So that's the kind of thing you probably want to do once a day.

00:43:36:08 - 00:43:51:19
Kristen
But certainly easier and less stressful than trying to brush your dog's teeth. So I thought, those are two smart innovations, and they're coming out with a whole line of supplements this fall as well, with that same, delivery mechanism. So smart stuff.

00:43:51:21 - 00:44:12:20
Chris
That's awesome. I know there's a lot of people out there who request, the tablet based pills for their dogs. They could crush it up like they're in a, like they're in a fraternity home in 2019. And lace the dog's food with it. But that's a whole process. You know, it's it's really tough. It's it's really tough to get an animal to take medication.

00:44:12:20 - 00:44:37:06
Chris
So anything out there that makes it more straightforward and easy, I mean, it's good for you. It's good for the animal because you're only you're giving them that medicine because they need it, not because it's not because it's fun for you. So, anything like that. And I love the idea of taking care of the teeth. I mean, there's a lot of products out there to help take care of your animals teeth, but not a lot of people realize that that's something that is more of a need than a want.

00:44:37:08 - 00:44:40:01
Chris
You right should be doing something.

00:44:40:03 - 00:44:52:15
Kristen
Right, and there are enough. That's great. There's enough variety of dental care products out there that you can find something that will work for your dog or your cat. I'll make sure we put those twist and lick links in the show notes for you.

00:44:52:17 - 00:44:54:13
Voice Over
Q and A’s

00:44:54:15 - 00:45:15:11
Chris
All right, Kristen, it's time for our favorite segment of the show. That's right. We're going to answer two questions from you all today. And if you would like your question answered on the podcast, you could go right on over to Pets Add life.org/podcast. Scroll on down to the bottom of the page. Type your question out.

00:45:15:11 - 00:45:42:10
Chris
Or if you're feeling as brave as Kristen was when she held the snake during the live show, you could submit a voice memo and your question will be played live on the show. So without further ado, Kristen, I got a question for you. All right. And this question comes from Sarah from Portland, Oregon. Thank you. Sarah, my dog has developed a habit of digging up our yard, especially in the flower beds.

00:45:42:12 - 00:45:48:15
Chris
What are some effective ways to redirect this behavior and keep my garden intact? Great question.

00:45:48:21 - 00:46:11:00
Kristen
It is a great question. And I used to have a digger, so I can completely relate to the frustration of having a dog that digs where you don't want them to or, you know, digs it all. So there are a few different reasons why your dog may be digging Sarah. Either he's looking for attention, he's burning off excess energy, or maybe he just thinks it's a lot of fun.

00:46:11:03 - 00:46:31:14
Kristen
Some. Some people will even say that, you know, dogs will will dig to get to the cooler Earth underneath. So that's also a possibility. So there's a few different things you can do. You can. Yeah. This is actually what we did for our dog Oreo when she would, she would literally dig holes so deep that you would only see her butt sticking out of the ground when you walked outside.

00:46:31:14 - 00:47:01:23
Kristen
That's how deep, deep these holes were. So rather than try to stop her from digging it completely, we created a digging area where we were okay with her digging a specific spot where, you know, you can even encourage the digging by burying a toy or something like that. But if you are really if your goal is to get the dog to stop digging completely, I would say make sure that, he, he or she is getting enough, mental exercise and, physical exercise.

00:47:02:01 - 00:47:22:18
Kristen
It could be that he's just not, you know, he's like I said, he's burning off excess energy. So maybe add an extra walk during the day, or maybe he can go to a doggy daycare one day a week or two days a week. Another thing you can do is, Whoops. Sorry about that. Supervise. Supervise him, keep a closer eye on him and redirect the behavior.

00:47:22:19 - 00:47:49:19
Kristen
You see, he starts to dig. You can, you know, offer him one of his favorite chew toys or start a game of fetch. Of course, that requires you to be paying close attention. And then you can also block areas. If you don't like where he's digging. You could certainly put up some kind of barrier. I don't know how big this dog is, so, you know, it's going to depend on, how much, effort you're willing to put into erecting some kind of structure to prevent him from digging.

00:47:49:19 - 00:48:13:17
Kristen
If he's larger. And then, of course, you could just provide alternative activities for him. Maybe not not letting him outside in the yard when you can't supervise him. And get him some enrichment toys, you know, some long lasting chew toys, that sort of thing. And then finally, I have to always end with, you know, consider, if it's anxiety or stress that he's, you know, that's causing the digging.

00:48:13:17 - 00:48:26:13
Kristen
So you might need to talk to your veterinarian. If none of these other, if they're not with other tips, solve the problem. So good luck there with digger dog.

00:48:26:15 - 00:48:34:21
Chris
Yes. Best of luck to you. It could be tough behavior to to redirect. But those are some great words of advice there. Kristen.

00:48:34:23 - 00:48:55:19
Kristen
Thanks. And now we have a cat question for you, Chris. So this one question for Chris. Cat. Hey, our cat guy resident cat guy. This one's from Robert in San Antonio, Texas. He says, I've noticed my older cat drinking and urinating a lot more than usual. Could this be a sign of a serious health issue? And what should I ask my vet to check on?

00:48:55:21 - 00:48:58:15
Kristen
During our next visit?

00:48:58:17 - 00:49:16:15
Chris
Yeah, this is a great question. What I say with older cats is by the time they're they're old past seven, they are pure creatures of habit. They're going to start doing the same thing every single day. They're going to eat, want to eat at the same time. They're going to go to the bathroom at the same time.

00:49:16:15 - 00:49:38:07
Chris
They're going to drink water at the same time. If they still play, they're going to play at the same time. They're going to scratch your furniture at the same time. So any change in their usual routine is them subconsciously communicating that something's wrong. So, you know, I've seen questions about, you know, my cat suddenly stopped using the litter boxes.

00:49:38:07 - 00:50:13:03
Chris
Well, they're associating the litter box with something negative. Now, so they made a change. What's wrong with it? If your cat is drinking and urinating more than they usually do, something has changed. And frankly, it's not going to be good. That's a quick vet visit. It's likely either their kidneys or diabetes. That said, our main coon growing up gizmo, went into renal failure four times over the course of six years before he died.

00:50:13:05 - 00:50:38:13
Chris
So it's not always it's not always terminal. It can be managed with medication. And you may just have to change some of their dietary habits. You may have to switch to a higher quality food with less corn. You may have to switch from dry to wet food. There's going to be some strategies, but this is a 100% every single time for anybody listening out there.

00:50:38:18 - 00:50:55:12
Chris
This is a 100% don't ask Chris. Go to your vet. Go to your vet now. Don't wait till the next visit. I saw in the question, can you say, my next is don't wait, call the vet. Say, I think it's an emergency. You know, I've noticed a change in behavior specific around those two things. And the vets going to know.

00:50:55:12 - 00:51:14:09
Chris
Yeah, bring them in. Let's have a look. The sooner that stuff gets detected, the the more. Effective the treatment will be. So. So don't don't don't ask me. You did. You did it. I'm glad you did. But but go ask your vet.

00:51:14:11 - 00:51:28:10
Kristen
Yeah, I seriously. Yeah. Don't put it off for sure, you know. Yeah. These things, these things can exacerbate quickly. And the sooner you get your cat help, the sooner, you're on your road to recovery.

00:51:28:12 - 00:51:37:23
Chris
All right, well, Kristen, another another Tuesday in the books other podcast episode wrapped up. That was pretty good.

00:51:38:01 - 00:51:45:00
Kristen
It was pretty good. Especially considering world traveler Chris just got back and still has jet lag. I think you did a good job.

00:51:45:00 - 00:52:00:00
Chris
It's absolutely incredible how, we kept this podcast going despite busy travel schedules across the board. I'm not going to let you folks in on the secret. What we do is spectacular. Cannot be copied, cannot be, you know, you can't find anybody else doing it like.

00:52:00:00 - 00:52:01:20
Kristen
We're never been done before.

00:52:01:22 - 00:52:21:18
Chris
We go around, we go around the world. All three of us. Here's here's a here's a secret I'll share with you. There's a third guy behind the camera named Ron. He's. Which is without him, none of this happens. He goes around the world, too. He's got he's got a whole family that he brings, brings places. And we still bring this show to you every Tuesday without fail.

00:52:21:20 - 00:52:22:18
Chris

00:52:22:20 - 00:52:26:18
Kristen
So it's unmatched dedication. Really?

00:52:26:20 - 00:52:38:08
Chris
It's truly unmatched. Trillium x, next Tuesday, we're going to have another show for you. I can't wait. So until then, be kind to yourself. Be kind to your pets, and we'll see you next Tuesday.

00:52:38:10 - 00:52:39:02
Kristen
Bye bye.